Security & Privacy

This is our Security & Privacy Policy, if you have any questions please contact us via email at info@ellactiva.co.uk, or write to us at 2 Royal College Street, London, Nw1 0NH

Oxford Pharmascience Ltd. (“us”, “we”, or “our”) operates www.ellactiva.co.uk (the “Site”). This page informs you of our policies regarding the collection, use and disclosure of Personal Information we receive from users of the Site.

What Information Do We Collect?

While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to your name (“Personal Information”).

Personal Information we collect for the purpose of fulfilling your order made with us includes:

  • Full Name
  • Billing Address
  • Shipping Address
  • Order Data
  • Telephone Number
  • Email Address

Personal Information we collect for the purposes of communications (newsletters, marketing or promotional materials) includes:

  • Full Name
  • Order Data
  • Telephone Number
  • Email Address

Order Data

Your Personal Information is only used to fulfil your order, your Personal Information will only be shared with the delivery company for the purpose of delivery. We will use your email address and telephone number for the purpose of informing you of the progress of your order.

Log Data

Like many site operators, we collect information that your browser sends whenever you visit our Site (“Log Data”).

This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages and other statistics.

In addition, we may use third party services such as Google Analytics that collect, monitor and analyse this information.

Communications

We may use your Personal Information to contact you with newsletters, marketing or promotional materials and other information that relates to your use of www.ellactiva.co.uk.

We will only contact you using this Personal Information if you have given us permission to do so.

Cookies

Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer’s hard drive.

Like many sites, we use “cookies” to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

Security and Storage

Only your order data, billing, shipping, and order contents data is stored on our server. Where you have entered your credit/debit card and/or PayPal details for payment of goods or services on the Website, we will not store your credit/debit card and/or PayPal data.

Accessing, Correcting or Deleting your Data

We respect your privacy rights and provide you with reasonable access to the Personal Data that you may have provided through your use of the Services. If you wish to access or amend any other Personal Data we hold about you, or to request that we delete any information about you please contact us.

You may "opt out" of receiving our email newsletters and/or commercial promotions by clicking on the Newsletter link on the site and making the appropriate selections. You can also Unsubscribe/Opt Out anytime by using the link at the bottom of our emails to you. 

Data Retention

We only retain the Personal Data collected from a User for as long as the User’s account is active or otherwise for a limited period of time as long as we need it to fulfil the purposes for which we have initially collected it, unless otherwise required by law.

Changes to This Privacy Policy

This Privacy Policy is effective as of 24/05/2018 and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.

We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.

If we make any material changes to this Privacy Policy, we will notify you either through the email address you have provided us, or by placing a prominent notice on our website.