Frequently Asked Questions

    • WHAT IS COLLAGEN AND WHAT DO WE NEED IT FOR?

      Collagen defines the structural integrity of our bodies and contributes enormously to the vitality associated with a youthful and radiant appearance read more.

    • AT WHAT AGE DO WE NEED TO START TAKING IT?

      Collagen supplements can be taken at any age. By the mid-twenties the body’s collagen production naturally begins to slow down.
      Adopting good life style habits (avoiding alcohol and smoking, and the use of sun screen) and a balanced diet should be considered in conjunction with supplementing the diet with Collagen& chews.
      The benefits of taking Collagen& have been assessed across a wide range of ages, however the benefits are likely to be more pronounced in subjects with skin already exhibiting the signs of ageing.

    • DO I NEED IT IN MY TWENTIES?

      The body’s collagen production naturally begins to slow down with ageing, as early as age twenty five. Taking Collagen& in your twenties can help to slow the effects of this degenerative process. Clinical trials show that read more
      Additionally, Collagen& offers multi-nutrients in three chew variants, providing calcium and Vitamin D3 for healthy bones, prebiotic fiber, resistant starch and chromium picolinate for energy, and prebiotic fibres, selenium, zinc and Vitamin C for immunity.

    • DOES COLLAGEN HAVE THE SAME BENEFITS FOR A 25 YEAR OLD AS IT DOES SOMEONE IN THEIR 50’S OR 60’S?

      Collagen production naturally begins to slow down with age, with a significant drop during and after menopause, estimated to be about 30%.
      Adopting good life style habits (avoiding alcohol and smoking, and using sun screen) and a balanced diet should be considered in conjunction with supplementing the diet with Collagen& chews.
      Additionally, Collagen& improves skin elasticity, reduction of wrinkles, improved skin surface, decrease of cellulite, whilst promoting growth and health of nails, with the benefits more pronounced with age. Clinical trials show that read more.

    • CAN WE NOT REPLACE IT NATURALLY FROM FOOD WE EAT?

      Collagen can be sourced from the food we eat however the body doesn’t readily absorb collagen. The body will breakdown proteins into amino acids and use these to build precursors, procollagen, and finally collagen fibrils.
      Bioactive collagen peptides is hydrolysed collagen, with specifically selected precursors optimized to stimulate collagen synthesis, readily absorbed by the body, and in conjunction with Vitamin C (another key component of Collagen& chews), for use in the formation of collagen.

    • WHY DO YOU USE BOVINE COLLAGEN AND NOT MARINE COLLAGEN?

      Both bovine and marine have a similar effect. However, data on bovine and porcine derived Bioactive Collagen Peptides® has been proven to be more effective in clinical trials than marine collagen, with 2500mg of bovine or porcine derived hydrolysed collagen demonstrating to be as effective as 5000mg of the marine derived hydrolysed collagen.
      In other trials conducted on competitor products using marine collagen, it has also been found that a much higher daily dose is required to produce noticeable effects.

    • WHAT MAKES ELLACTIVA COLLAGEN& A SUPERIOR COLLAGEN?

      Collagen& chews contain Bioactive Collagen Peptides®, a combination of different specific peptides optimized for the physiological synthesis of collagen, which are readily absorbable by the body.

    • WHY ARE YOUR CLINICAL TRIALS GOLD STANDARD?

      During the development of Bioactive Collagen Peptides® multiple clinical trials have been conducted, evaluating reductions in eye wrinkles, skin elasticity, skin moisture, transepidermal water loss and skin roughness.
      The clinical trials were double-blind, randomized, placebo controlled studies on over one hundred 45 to 65 year olds. The improvements were evaluated using scientific measurement techniques, with standard approaches for demonstrating efficacy and safety of treatments adopted.
      The trials were conducted to generate data of a quality suitable for publishing in peered reviewed journals, establishing them as gold standard.
      However, many brands use beauty claims for products, which are only presented in self-published data or open journal papers. The claims presented in these papers are not subject to the level of scrutiny by peers and can lack consistency, resulting in questionable claims and disappointed consumers.

    • ARE THE INGREDIENTS IN ELLACTIVA COLLAGEN& SAFE?

      The ingredients in Collagen& are safe. They are found in everyday foods and food supplements.

    • IS THERE ANY SUGAR IN ELLACTIVA COLLAGEN&?

      Sugar is not present in Collagen&.

    • WHAT MAKES THE ELLACTIVA COLLAGEN& CHEWS SWEET?

      The sweetness in Collagen& is due to the presence of naturally sweet prebiotic fibres and polyols in the formulation.

    • ARE ELLACTIVA COLLAGEN& PRODUCTS DAIRY FREE?

      Collagen& is dairy free, however you should always check the ingredients label for allergy information.

    • IS ELLACTIVA COLLAGEN& GLUTEN FREE?

      Collagen& is gluten free. The resistant starch used in the Energy product is derived from corn, however you should always check the ingredients label for allergy information.

    • IS ELLACTIVA COLLAGEN& SUITABLE FOR PEOPLE WITH SEAFOOD ALLERGIES?

      None of the ingredients in Collagen& are derived from seafood including the collagen itself, however you should always check the ingredients label for allergy information.

    • HOW MUCH PROTEIN IS IN ELLACTIVA COLLAGEN&?

      Collagen is pure protein. In three Collagen& chews there is 2500mg of Bioactive Collagen Peptides®.

    • IS A CHEW BETTER THAN A SHOT OF COLLAGEN?

      There are some collagen shots that are superior to many of those marketed, and these have comparable skin benefits efficacy to Collagen& chews (only the best), but our chews offer a number of other advantages. Collagen& chews can be taken at any time, are easy to carry and there is no mess. Also the soft chew matrix can deliver other key nutrients that are difficult to deliver in a liquid, for example, Collagen& Energy provides resistant starch, prebiotic fibres and chromium picolinate to boost energy levels and Collagen& Immunity provides prebiotic fibres, selenium and zinc. Importantly, because they require less wasteful packaging and no preservatives they offer great value for money and are a healthier option in comparison with other collagen supplement brands.

    • ARE THERE ANY SIDE EFECTS FROM TAKING ELLACTIVA COLLAGEN& PRODUCTS?

      When taken at the correct dose there should be no side effects.

    • HOW SHOULD I TAKE IT?

      All chews across the range contain equal amounts of collagen in the form of optimised Bioactive Collagen Peptides® read more.

    • WHO SHOULD TAKE ELLACTIVA COLLAGEN& PRODUCTS?

      Ellactiva Collagen & range has been designed for adults who wish to promote healthier and younger looking skin, as well as meet key health and wellness needs. There are 3 products in the range:
      • Collagen& Energy
      • Collagen& Immunity
      • Collagen& Bone Health
      Each product contains 2500mg of Bioactive Collagen Peptides® in a daily dose. The individual products then have formulas, which promote Energy, Immunity and Bone Health.

    • WHICH ELLACTIVA COLLAGEN& PRODUCT IS RIGHT FOR ME?

      Each product will help boost natural collagen production to help counteract the visible signs of ageing.
      • Collagen & Energy will also help boost energy and metabolism.
      • Collagen & Immunity also provides key nutrients for a healthy immune system.
      • Collagen & Bone Health has added calcium and Vitamin D to nourish bone health.

    • CAN I MIX AND MATCH PRODUCTS IN THE ELLACTIVA COLLAGEN& RANGE?

      Yes, you can. Provided you take 3 soft chews per day from across the range you will be consuming the 2500mg of Bioactive Collagen Peptides,® which are proven to deliver younger looking, smoother skin. Collagen& chews can be taken to awaken the skin’s glow based on preferred flavour alone, or can be enjoyed as a mix and match from the whole range to suit individual wellness needs. The chew format is a delicious and convenient way to power-up everyone’s beauty and wellness routine. Find your perfect combination.

    • WHERE ARE ELLACTIVA SUPPLEMENTS MADE?

      We are as passionate about the science behind our formulas as we are the quality of our ingredients. This is why our soft chews are manufactured in Switzerland to the highest pharmaceutical standard (GMP).

    • WHERE DOES THE COLLAGEN IN THE COLLAGEN & RANGE COME FROM?

      The collagen in our products is of bovine origin. We use highly effective Bioactive Collagen Peptides®, an advanced clinically tested form of hydrolysed collagen manufactured in Germany.

    • HOW LONG DO I NEED TO BE TAKING THE ELLACTIVA COLLAGEN& PRODUCTS TO SEE VISIBLE RESULTS?

      The product results will vary depending on the individual and their starting skin, hair, health conditions, diet and lifestyle. According to clinical research, 2500mg of Bioactive Collagen Peptides® taken daily will give visible results of younger looking and smoother skin in as little as 4 weeks. Our recommendation is that you should take the product for 12 consecutive weeks to appreciate all skin benefits.

    • ARE THE ELLACTIVA COLLAGEN& PRODUCTS SUITABLE FOR VEGETARIANS?

      Collagen is a protein of animal origin so collagen supplements are not suitable for vegetarians or vegans.  Products that claim to contain “vegan collagen” or to be “ vegan collagen boosting” do not  contain collagen.

    • ARE THE PRODUCTS HALAL OR KOSHER?

      The Ellactiva Collagen& range uses Bioactive Collagen Peptides® of bovine origin which has been certified as being obtained according to Islamic rules.

    • HOW MANY CALORIES ARE IN EACH SOFT CHEW?

      Each soft chew contains only 13 calories.

    • WHAT IS THE RECOMMENDED DOSE AND BEST TIME TO TAKE THE CHEWS?

      We recommend that you take 3 soft chews per day. You can take these 3 chews at the same time or at different times of the day to suit you and your lifestyle.

    • WHAT DO THE CHEWS TASTE LIKE?

      Each product has its own delicious flavour;
      • Collagen & Energy are a zingy orange flavour.
      • Collagen & Immunity are a blackcurrant burst flavour.
      • Collagen & Bone Health are a creamy caramel flavour.

    • WHICH ELLACTIVA SUPPLEMENTS CAN I TAKE IF PLANNING PREGNANCY, PREGNANT OR BREAST FEEDING?

      We always recommend that if you are planning pregnancy, pregnant or breast-feeding that you seek advice from your GP before taking any products, especially if you are taking any other medications or supplements. That said, Ellactiva & Healthy Bones contains 10µg of Vitamin D as recommended by the UK Department of Health to be taken by pregnant women.

    • CAN THE PRODUCTS BE TAKEN WITH MEDICATION?

      It is unlikely that Ellactiva soft chews will adversely interact with any medication.
      However, we recommend that anyone suffering from a serious illness or those who are under medical supervision in general, consult their doctor prior to taking our products.

    • ARE ELLACTIVA COLLAGEN& PRODUCTS SUITABLE FOR DIABETICS?

      Yes. Ellactiva products are sugar free. The product’s sweetness comes from polyols (maltitol and isomalt) and from the soluble fibres (inulin and fructo-oligosaccharides) and do not contain any high intensity sweeteners. However, if you have any concerns we do recommend consulting your doctor prior to taking Ellactiva soft chews.

    • CAN THE ELLACTIVA COLLAGEN& PRODUCTS BE TAKEN WITH OTHER FOOD SUPPLEMENT PRODUCTS?

      Yes, however bear in mind that each product contains vitamins and minerals that may already meet the maximum NRV (Nutrient Reference Value), so you need to ensure that you do not exceed any safe upper limits if taking alongside other food supplement products. If you are taking multiple supplements it would be best to consult with your doctor or a qualified nutritionist to ensure you are receiving the optimal amount for your daily nutritional needs.

    • ARE THERE SIDE EFFECTS ASSOCIATED WITH TAKING ELLACTIVA COLLAGEN& PRODUCTS?

      If you have experienced allergic reactions to soya products, do not take Ellactiva soft chews. Do not exceed the recommended intake. Consuming too much prebiotic fibre i.e. more than 10 grams per day may lead to mild gastrointestinal upset but this would require to take 3-4 times the daily recommended dose of 3 chews.

    • HOW DO I RETURN/EXCHANGE A PRODUCT?

      For full details of how to return your product, please refer to our Terms of sale

    • WHEN WILL MY ORDER BE DISPATCHED?

      For full details, please refer to our Shipping Information

    • WHY IS THERE ONLY 2500MG OF COLLAGEN IN ELLACTIVA CHEWS WHEN OTHER BRANDS HAVE UP TO 8000MG?

      Ellactiva’s Bioactive Collagen Peptides® are highly effective with only 2500mg daily (3 chews) clinically proven to deliver skin benefits in as little as 4 weeks. This is because they have been optimised for skin benefits helping maximise our body’s ability to stimulate the production of collagen. Typically other, best quality collagen products that have been specifically designed for skin benefits come in liquid “shot” form with most delivering 5-8g of un-optimised collagen peptides in a daily dose. The cost for these range between £3-£4 per daily dose and not only provide un-optimised peptides but are more expensive and do not have the rigorous clinical data behind them.